Privacy Policy

1. Who We Are

This Privacy Policy applies to the Gelatine Sculpt® website and any associated order pages operated by its respective owners ("we," "us," or "our"). By accessing this website, you agree to the practices described below.

2. Information We Collect

We may collect the following categories of information:

• Information you provide: Name, email address, shipping address, phone number, and payment details when you place an order or contact us.
• Automatically collected data: IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages — collected via cookies and similar tracking technologies.
• Communications: Any messages, feedback, or inquiries you send to our support team.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, and send shipping and tracking notifications;
• Respond to customer service inquiries and support requests;
• Send promotional communications (where you have consented, or where permitted by law);
• Improve our website, products, and marketing effectiveness;
• Comply with legal obligations and prevent fraudulent transactions;
• Analyze aggregate website usage patterns through analytics platforms.

4. Cookies and Tracking Technologies

We use cookies and similar technologies (pixels, web beacons) to operate and improve the website, personalize your experience, and measure the effectiveness of our advertising campaigns.

You may control cookie preferences through your browser settings. Note that disabling certain cookies may limit website functionality. We may use third-party analytics and advertising platforms (such as Google Analytics, Google Ads, and Meta Pixel) that have their own privacy practices.

5. How We Share Your Information

We do not sell your personal information. We may share it with:

• Service providers: Payment processors, shipping carriers, email platforms, and analytics providers who assist us in operating our business, under strict confidentiality agreements;
• Affiliate networks: Order tracking and attribution data may be shared with affiliate network partners (e.g., ClickBank) for commission and analytics purposes;
• Legal authorities: When required to comply with applicable law, court orders, or governmental requests;
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy — including processing transactions, resolving disputes, and complying with legal obligations. After that period, data is securely deleted or anonymized.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you;
• Request correction of inaccurate data;
• Request deletion of your data (subject to legal retention requirements);
• Opt out of marketing communications at any time by using the unsubscribe link in our emails;
• For California residents: the right to know, delete, and opt out of the sale of personal information under the CCPA.

To exercise any of these rights, please contact us using the information below.

8. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Payment transactions are processed through PCI-DSS compliant payment processors. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites (including checkout and order pages operated by affiliate platforms). We are not responsible for the privacy practices of those sites and encourage you to review their individual privacy policies.

10. Children's Privacy

This website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the website after any changes constitutes your acceptance of the updated policy.